cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

"Cannot authenticate connection"

BaconLasagne
First Timer
Private Message
Message 3 of 3

Can not access our broadband from multiple devices (2 phones, iPad & TV). My phone says "Cannot Authenticate Connection"...

 

If I restart the Router we could get the Internet back for half-an-hour, but that has now stopped working.

 

TalkTalk are adamant there is no problem with the line (after Speed tests & a "Live Chat"). Any ideas?

0 Likes
2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Morning,

 

How are you getting on?

 

Thanks

 

Gondola
Philosopher
Private Message TalkTalk
Message 2 of 3

Hi BaconLasagne 

 

 Factory reset the router?

GondolaCommunity Star 2017-2024

  Like below to appreciate my post . . . Mark as solved  Accept as Solution

0 Likes