on 07-12-2021 10:45 AM
I have had 2 engineers in one week to fix a problem with broadband connection frequently dropping out. The second thought there was a problem with the router, He changed all the cables and it seemed OK but less than an hour after he left we lost broadband again and it is constantly cutting out and reconnecting. Can I have a replacement router?
on 07-12-2021 10:59 AM
on 07-12-2021 10:56 AM
Hi @AnnaF the staff here will help but please add your landline phone number to your community profile so they can identify your account (please don't post it here)