routers

[micksta]

I have a huawei black router and the signal doesnt reach my office. Is there a more powerful router?

Many thanks

[Debbie-TalkTalk]

Hi Mick

No problem, we can order this for you.

Please can you add your name and TalkTalk landline number to your Community Profile.

Thanks

Debbie

[micksta]

That would be great if you could sort that out for me.

Many thanks

MICK

[Chris-TalkTalk]

We could try a wifi booster but I know we are low on stock so it could be a while before we can get one out to you

Chris

[micksta]

The router is central already. I have tried moving it but still the same

[Chris-TalkTalk]

OK thanks. Are you able to move the router to a more central location?

Chris

[micksta]

Hi Chris, thanks for replying. Inside the house is fine but my office is in my converted garage attached to my house and the router is about 10m away. I had no issues last year but this year the connection has been so up and down and totally unreliable. Even the sonos speaker doesnt connect. If you have any suggestions I would appreciate them. Many thanks

[Chris-TalkTalk]

Hi micksta,

Sorry, no, we don't have a more powerful router. Is the router situated close to wireless or electrical devices that could be causing interference?

Chris