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strange happenings on my pc

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9 REPLIES 9
Mrs Magoo
Enlightened One

Hi there so sorry to be bothering you again, but have tried live chat and got fed up with them telling me what i already know , but i had this same problem some time ago and i think it was Chris who sorted it out. My computer seems to be going to fast and all sites are lagging behind . I looked in the router stats and it says speed 3702  , and i dont want fast speeds at all just to be able to use wifi for my phone etc, and my pc to be stable so that its not lagging behind when i want to browse , hope Chris sees this as he knows what i mean .

                                                           Kind Regards Mrs Magoo 

Community Team

Hi

 

I've optimised your line, but I am showing a lot of errors on the wifi side.

 

Do you have access to another router to rule this out as a possible culprit ?

 

Thanks

 

Karl. 

Mrs Magoo
Enlightened One

Sorry Karl but i dont have another router . Regards Mrs Magoo 

Community Team

Hi Mrs Magoo

 

I can send a replacement router for testing, would you like me to arrange this?

 

Thanks

 

Debbie

Mrs Magoo
Enlightened One

Thank you Debbie that would be great . Regards  Mrs Magoo.

Community Team

Hi Mrs Magoo

 

The replacement router is on its way, please allow 24-48hrs for this to arrive.

 

Let us know how the connection compares with this router.

 

Thanks

 

Debbie

Mrs Magoo
Enlightened One

Hi Debbie , i will let you know , only have to get the man who services my pc  to replace the router as my cctv is connected to wifi and  dont know if this automatically connects ok. 

                               Regards Mrs Magoo.

                                                                                    

Community Team
Mrs Magoo
Enlightened One

Hi Debbie, recieved the router, thank you, but i dont know  when il get it set up as the man who does my pc for me is away in South Africa for a few months, and i dont want to attempt it as ive no idea how to set up the cctv with a new router . Regards Mrs Magoo 

Community Team

Hi Mrs Magoo,

 

Ok thanks for the update and please let us know how you get on 🙂

 

Thanks