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Broadband help

For queries about your TalkTalk broadband service.

the My Security page not loading

ning1996
First Timer
Private Message TalkTalk
Message 2 of 2

Hi there, I want to change the setting of filter of my wifi so I called the customer service earlier, and was told that I should be able to do it through my security setting. However, I cannot open the My Security page properly even just once, despite that I have tried several different devices and both wifi and mobile data. Can someone help me to sort it out? The wifi has been blocking each and everything for a bit, and my flatmate and me can't even read a google scholar essay no more.

Thank you!

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1 REPLY 1

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

HI ning1996

 

Are you able to log into My Account to check HomeSafe/KidsSafe settings?

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