unable to logon to Admin page for router HG633, the page cannot be displayed, it is the same if I use cable or wifi. I reset the router but it is the same. can you please help? I heard you send an update to the router which fixes the issue. I changed my previous router to HG633 version as my old router would not let me connect to the company's VPN
Apologies for this.
I'm unable to connect to your router. Please can you factory reset your router using the pin hole reset for ten seconds, we can then try and connect again.