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Ask us about your TalkTalk email account and Webmail.

2 servers: mail.talktalk.net and imap.talktalk.net

Billx
Super Duper Contributor
Private Message TalkTalk
Message 10 of 10

Just a trivial question.

Is MAIL.talktalk.net at port 993, the same as IMAP.talktalk.net at port 993?

Which is true name of the server?

 

Bill

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9 REPLIES 9

Message 1 of 10

I'd stick with IMAP if I was you. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Billx
Super Duper Contributor
Private Message TalkTalk
Message 2 of 10

@Ady-TalkTalk 

I am currently using IMAP.

I was trying to use both a POP and an IMAP on the same account, to see the effect. Off course using different ports.

(But at this stage setting the POP to retain a copy of the emails when downloading.)

I have not achieved this yet.

 

But really, my original question was which of the 2, mail.talktalk.net, or imap.talktalk.net is more direct in accessing IMAP.

 

Thanks

Bill

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Message 3 of 10

Hi Billx, are you using POP or IMAP?

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Billx
Super Duper Contributor
Private Message TalkTalk
Message 4 of 10

@Ady-TalkTalk 

To me, the 2 articles suggest

to use 'mail.talktalk.net' for either POP or IMAP,

and to use imap.talktalk.net, only for IMAP.

But I would need to do 4 longish tests to prove that.

 

Bill

 

 

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Message 5 of 10

If you're using pop use mail. if you're using Imap use Imap. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


Billx
Super Duper Contributor
Private Message TalkTalk
Message 6 of 10

Don't you see that the 2 articles contradict each other.

One says to use the incoming server, mail.talktalk.net.

The other says to use the incoming server, imap.talktalk.net.

 

Bill

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Message 7 of 10

The settings we advise to use are IMAP 993 and POP 995

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Billx
Super Duper Contributor
Private Message TalkTalk
Message 8 of 10

@Ady-TalkTalk 

The page you directed me to, is 'Using TalkTalk Webmail'. I haven't got a question about Webmail.
My question is about setting up a TalkTalk/Tiscali account, within an email app.

 

In https://community.talktalk.co.uk/t5/Articles/Setting-up-Email-in-Windows-mail/ta-p/2894287,
-->Check you settings, the following is advised:
           Incoming email server - imap.talktalk.net:993:1

 

In https://community.talktalk.co.uk/t5/Articles/Email-settings-to-access-TalkTalk-emails/ta-p/2204399,
the following is advised:
           Incoming mail server       mail.talktalk.net       993 (the port for IMAP)

 

So, what is the difference between 'imap.talktalk.net' and 'mail.talktalk.net'?
One of them must be the original name of the server, and the other an alias. Which is which?

(Yes I understand it is a trivial question.)

 

Thank you.
Bill

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Ady-TalkTalk
Support Team
Staff
Private Message
Message 9 of 10

Hi Bill, you'll find the correct settings to use in the Email Settings help article. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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