550 - 550 5.7.1 Reject for policy reason

[snapdragon66]

I get this message when I try and email my own address

550 - 550 5.7.1 Reject for policy reason

I'll be grateful for any help

[Mandisa-TT]

Hi @snapdragon66 please provide more details on your query and we will look into it for you.

[Billx]

Hi @snapdragon66 

Do you mean from within TalkTalk webmail, emailing from your own address to your own address?

If that's the case, the system has lost its mind a bit.

Mine has done that in the past, but works OK now.

A solution would have been to 'Allowlist' your own email address, but the system does not allow that,

The other thing, try entering your address in the address book.

[ferguson]

From where?