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About our router

Spotdig123
Newbie
Private Message TalkTalk

4 hours ago

Message 2 of 2
  • Hi we had a engineer out yesterday he came in and did a test and he fixed the fault on the outside line came back in did another test to make sure everything was working ok but he fount another fault inside said it was the router the engineer we had out on the 2nd of January said the same as well so could we please have a new router sent out please we are still having problems this has been going on since the 29th of December or will thank you 
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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

4 hours ago

Message 1 of 2

Hi

 

Can you please update your Community Profile to include your

  • Name
  • TalkTalk Telephone number or Account number

 

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Do not post any personal information, account numbers or phone numbers publicly.

 

Thanks

Karl 

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