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email support

Ask us about your TalkTalk email account and Webmail.

Alternative E-mail address

BJohnston1
First Timer
Private Message TalkTalk
Message 2 of 2

Trying to log in to the new service your system asks for an alternative e-mail address. I only have one, I am not a business. Cannot set up a direct debit payment. please advise.

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1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

Just set something up with Hotmail  / Yahoo  / Gmail or whatever, @BJohnston1.

 

It's very important to have a 3rd party address in case you ever get locked out of any account and need to get a password reset sent to you.

 

The above are all free, so you literally have nothing to lose.

 

Talktalk billing prefers you to use a third party address. Just follow their set up advice.

Gliwmaeden2, a fellow customer.
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