Are you using webmail or a third party email client such as Outlook or Thunderbird?
If the latter, try deleting your account, close the programme, open it, and then re-adding it,
This should eliminate any bugs that may have appeared, and if it still happens, removes a cause.
Please let us know how you get on.
Good luck.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
