Are you using webmail or a third party email client such as Outlook or Thunderbird?
If the latter, try deleting your account, close the programme, open it, and then re-adding it,
This should eliminate any bugs that may have appeared, and if it still happens, removes a cause.
Please let us know how you get on.
Good luck.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
