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Can receive emails but cannot send - I received 'You are blocked sending mail' message

Jeanne2
First Timer
Private Message TalkTalk

on ‎17-01-2026 12:47 PM

Message 5 of 5

This started 3 days ago.  Tried online chat with TalkTalk. They didn't appear to know what to do and said they would escalate. That was 2 days ago.

 

I've tried webmail ( my usual way), Thunderbird, Firefox, Edge.  Tried a different computer. Tried from a a neighbours computer.

Tried sending to myself, gmail, virgin. Same error.

No autoforwarding turned on. No other users logged in.

 

All i get is

<j*****.*****@talktalk.net>: Sender address rejected: You are blocked sending mail

Anyone on here able to assist please

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4 REPLIES 4

mandisa1-TT
Support Team
Staff
Private Message
In response to Jeanne2

‎19-01-2026 07:02 AM - edited ‎19-01-2026 07:10 AM

Message 1 of 5

Hi there @Jeanne2 I would love to assist you with your query. I will look into this for you. Please confirm if you are still blocked?

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fr8ys
Community Star
Private Message TalkTalk
In response to Jeanne2

on ‎17-01-2026 02:03 PM

Message 2 of 5

Ok, thank you.

 

I'll leave for support staff to reply on Monday and have raised tis with the forum manager too as a potential trend as you are the 2nd person to have this issue in the last couple of days

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Jeanne2
First Timer
Private Message TalkTalk

on ‎17-01-2026 02:01 PM

Message 3 of 5

Hi,

No never had an email about EveryMail and there is no red banner 

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fr8ys
Community Star
Private Message TalkTalk

on ‎17-01-2026 01:41 PM

Message 4 of 5

 

Have you ever received an email about subscribing to Everymail or when logging into webmail do you see a red banner?

 

Please see here for more details if so.
https://community.talktalk.co.uk/t5/Email/Lost-access-to-your-E-mails-Please-read/m-p/3115859#M19473...
Please post back once you have actioned if you believe your emails require linking.

 

Staff or not back until Monday now to be able to help you.


Thank you.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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