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email support

Ask us about your TalkTalk email account and Webmail.

Message 13 of 13

My email address is ******@talktalk.net and I cannot send emails to yahoo email addresses and I do not receive a rejection message. I've used Glock Apps to test and it reports that talktalk.net is a blocked ip address.

It suggests...

Your sender domain does not have a valid SPF record Sender domain: talktalk.net

SPF record: v=spf1 a mx include:spf.shared.xion.oxcs.net include:_spf.talktalk.net ~all

Error: Warning: no mx record found for domain _spf.talktalk.net. This rule will not be applied;Warning: a no A (AAA) record found for domain _spf.talktalk.net;

To fix SPF errors follow these steps:

- Check SPF record for your domain talktalk.net using GlockApps SPF Validator.

- Correct your SPF record according to the protocol syntax.

Any suggestions?

12 REPLIES 12

Message 1 of 13

For support from forum staff you should always start your own thread, @TrevRob, so please return to the message board and click on start a topic.

They will reply after the weekend.

You also need to complete your community forum profile details for them to identify your account.

Please go via your avatar; settings etc to find Personal Information. Complete with your account number or Talktalk phone number and save changes.

Gliwmaeden2, a fellow customer.

Message 2 of 13

I'm also having problems sending TalkTalk emails to a Yahoo email address. I can receive emails from the Yahoo address but my emails and replies are not being received. Also, I am not receiving non-delivery reports. I do not have this problem when sending from Gmail. Help would be appreciated please.

Staff

Message 3 of 13

Great news thanks for posting back to let us know.

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Message 4 of 13

I am able to send to Yahoo and AOL at last, fingers crossed, it looks like the problem has been sorted out Ady.

Thanks, Roy

Staff

Message 5 of 13

Hi Gearboxes, it seems that you have an AOL.CO.UK address as the alternate email for password resets. If you'd like me to change those reset details please provide the alternate email address you'd prefer to use and a mobile number so that you will have 2 choices.

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Message 6 of 13

Tonight when I went to log in for some reason TalkTalk placed an AOL address of mine in the verification form and sent the verification number to that AOL account which means that whatever domain the community uses is sending emails from TalkTalk mail to AOL mail so it is possible. This is making life so difficult especially when your companies are all part of the same wider group. I do not want to use Gmail as it will be another thing that Google runs in my life but whilst I want to stay with TalkTalk and AOL I am thinking it is time to migrate at least one to Gmail and get a grown up service. As you can tell I am less than happy as when this same situation arose a year or so ago, thinking the problem was mine, I spent hours changing profiles and reloading applications and generally messing my PC up and causing myself loads of work only to find it was a spat between TalkTalk and Yahoo (AOL). If I migrate the TalkTalk address it will be one more reason not to renew my broadband contract in the new year. Surely this should be sorted out at a higher level as it is poor business for the three companies.

Staff

Message 7 of 13

Hi Gearboxes, it doesn't matter how you send mail to Yahoo, Sky or AOL domains from TalkTalk email until Yahoo lift the restrictions you won't be able to send mail to Yahoo, Sky or AOL domains.

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Message 8 of 13

03.11.2024 ...... For the past week or so I have been having a similar problem with my xxxxxxX@talktalk.net email. I can send emails to recipients other than AOL and Yahoo. The AOL and Yahoo emails are sent from Outlook but do not arrive and there is no non-delivery notice. This happened a year or so ago but did get resolved after a couple of weeks. It does seem a bit pathetic especially as all these companies are linked. It would be good if TalkTalk would sort out the certificate problems or whatever is causing "the computer says no" situation. It is a real pain having to find an alternative email manager. Emails from AOL and Yahoo arrive in my inbox from the people I am trying to send to. I notice that there is a suggestion to use Webmail so I logged in and sent an email from xxxxxxx@talktalk.net to my own AOL account and that did not arrive either.

Staff

Message 9 of 13

Hi all, networks have confirmed that Yahoo/Sky are deferring or blocking TalkTalk emails due to unexpected volume or customer complaints. Our network team have reported it to them, but customers of sky yahoo would be wise to report the issue to them so that they can adjust the filters to compensate.

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Message 10 of 13

Any luck Ady?

Staff

Message 11 of 13

Hi Audrey72, please send me a personal message with the sending and receiving email address so that I can take a look for you.

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Message 12 of 13

I've just notice others are having similar issues...

https://community.talktalk.co.uk/t5/Email/Emails-from-talktalk-to-yahoo-addresses-indicate-as-sent-b...