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email support

Ask us about your TalkTalk email account and Webmail.

Cannot set up e-mail on Outlook

ADline1
First Timer
Private Message

on ‎06-10-2023 11:06 AM

Message 3 of 3

Hi I have an old lineone account, registered with Tal Talk but it stopped allowing me to send e-mail from Outlook yesterday. I deleted the account & tried to add it again but was told that there was a problem & the account could not be opened. 

Webmail is fine.

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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎09-10-2023 07:45 AM

Message 1 of 3

Hi ADline1, is your mailbox sending again now?

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎06-10-2023 11:43 AM

Message 2 of 3

There are ongoing problems with email at the moment and since about 36 hours ago, @ADline1.

 

Keep an eye on Service Status Dashboard for updates.

 

Not worth trying to set up anything till there's a clean bill of health.

 

If you need staff support, ensure that you have updated your community forum profile details (go via your avatar/name; settings. SAVE CHANGES). Staff need your landline phone number or Talktalk account number in there. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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