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email support

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Changed look to reporting spam?

byeck
Popular Poster
Private Message

on ‎30-09-2024 12:51 PM

Message 2 of 2

Hi, when I clicked on 'Mark as Spam' up popped a box I have not seen before. It read .....

 

"NEWSLETTER DETECTED.

This is a newsletter. Would you like to unsubscribe, or mark it as spam?"

 

followed by a choice of 3 boxes to click on. One for unsubscribe, one to report spam and one to cancel. Is this a new feature talktalk have installed (I can't find any mention of it on their help pages) or is it a further part of a sophisticated spam email and click on it at your peril? I tried chatbot but unsurprisingly it didn't understand my query. Is there a real person out there who can help?

 

Thanks.

 

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎30-09-2024 03:35 PM

Message 1 of 2

Hi byeck, its not a TalkTalk feature. You should run a good antivirus and malware detector to see if there's anything on your device that shouldn't be there.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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