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Email about talktalk login

TFrisby
First Timer
Private Message TalkTalk
Message 3 of 3

I have received an email with the title “Email Service” (with accents on the E and S and the TM trade mark symbol after the word “Service”)

 

The content of this email simply says:

 

Important Server Notices

 

TALKTALK

 

Dear users

 

Your mailbox will be shutting down on the 14th of September due to recent upgrades

 

Follow the link below to upgrade:

 

Upgrade Mailbox

 

Notice: Ignoring this message would lead to the termination of your Mailbox without permission

Thanks for using bigpond.net.au 

 

I’m pretty sure that this is a scam and would not expect TalkTalk to require me to take immediate action on the day to avoid permanently terminating my email account even if there had been some upgrades to system and/or security.

 

Please can someone confirm whether this is genuine and reassure me that my email account will not be terminated or whether it is a scam as I have no intention of following the link in the email without further information

 

Thanks and kind regards

 

Tony

 

 

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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Tony,

 

Yes that sounds like a scam. Please see the following help article (there is a list of recent phishing emails) - Phishing emails & everything you need to know - TalkTalk Help & Support

 

Thanks

Chris

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

It's a scam.

 

If you hover over the email address it's come from, I suspect it won't even have ralktalkbin the hidden address.

 

And Dear User us a giveaway too.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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