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email support

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Email difficulties

Keith461
First Timer
Private Message TalkTalk

on ‎26-09-2024 03:12 PM

Message 3 of 3

Emails will nolonger load on my tablet although i can still acess them on my laptop .what can be done to correct this?

 

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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎27-09-2024 06:23 AM

Message 1 of 3

Hi Keith461, please confirm the mail app on the tablet and the version numbers of the app and the OS. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Divsec
Community Star
Private Message TalkTalk

on ‎26-09-2024 05:23 PM

Message 2 of 3

Hi @Keith461 I had a similar situation a few weeks ago. I closed all open apps then rebooted the tablet. No idea why but it worked.

Are the tablet and the PC running same Operating system? 

The team will be back tomorrow for better advice

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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