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Email folders disappeared

Alanwcc
Newbie
Private Message TalkTalk
Message 2 of 2

Hi My wife hasn't been able to access her emails since September via Outlook on her laptop. I deleted the account and reinstalled it. Emails coming through fine now. But her multiple saved folders have disappeared and send /receive dialogue in Outlook is stuck for 20 minutes on Synchronizing subfolders  She has had a problem for months with emails coming through only sporadically on her pc iphone and ipad. I'm not Mr Popular at present as I seem to have lost her  email folders.  Assistance would be greatly appreciated!

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi Alanwcc, have you checked for them in TalkTalk Webmail?

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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