Ask us about your TalkTalk email account and Webmail.
on 21-02-2023 05:36 PM
I've received an email from info@consumer.talktalk.co.uk saying that I have to change Incoming and Outgoing mail settings by 23rd Feb. and I've got to change then on every device I use to access email.
Is this a genuine email from TalkTalk or a malicious spoof?
Thanks,
Silverback
on 22-02-2023 11:53 AM
Hi Nigel37hd, have you now changed the settings to the secure ones?
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 22-02-2023 11:52 AM
Hi Silverback, its genuine. If you don't make the change to secure settings your mailbox/es will be limited to webmail access only.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 21-02-2023 05:59 PM
I believe it is genuine. I received same email with 17 Feb deadline and can no longer access TalkTalk email via any of my apps.
Still trying to get account unlocked so suggest you take it seriously.