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19-10-2025 09:46 PM - edited 19-10-2025 09:46 PM
I received error message 503 5.5.1 Error need RCPT command when trying to send an email, and when I tried to resend it, 503 5.7.1 Reject for policy reason. What do these errors mean, please?
on 20-10-2025 02:02 PM
Thank you for the support @Gliwmaeden2 and @Divsec
Hi there @Roseland The 503 5.5.1 Error indicates that the email server requires authentication before sending emails. This error can occur due to various reasons including incorrect email settings or the need to verify the email before sending. Please make sure your email client is properly configure and remove any apostrophes from email account names.
on 20-10-2025 07:19 AM
Hi @Roseland Google has pages of explanations regarding these errors, but I think your question is really a request for a fix. Your post has been escalated and you should hear soon from Tt staff.