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Everymail subscription - linked accounts

AK999
Newbie
Private Message TalkTalk
Message 3 of 3

I left Talktalk broadband a couple of years ago but paid £5 per month to keep my three email accounts active.  I now find out that only one of the accounts was added to the subscription and I now need urgently to get the other two linked. 

I've tried adding the accounts but this comes up with a ' No Message' error.  I can still see the old two acounts under a Talktalk Mailbox Manager so can Talktalk sort this asap with Everymail please. 

 

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2 REPLIES 2

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 3

One thought, have you received a subscription link on the other 2 email addresses? If so try subscribing using the link then see if they link again.

 

Or do you see a banner within Webmail to subscribe? Again if so try subscribing.

 

If they are not then linked after subscribing,  contact Everymail support to get them linked.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

Unfortunately, support staff are no longer available here and this will require you contact TalkTalk directly as the forum is now peer to peer and this is something we are, on this occasion, unable to help you with.
Please see the link in my signature for ways to contact TalkTalk.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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