Everymail/

[SAMICER]

I have received this supposedly from TalkTalk - is it legitimate or a scam?

Get ready for

No more ads Enjoy a clean and clutter-free email experience. More storage We're increasing your storage from 10GB to 15GB per mailbox - plenty of room for all your important emails and files.

Is there anything I need to do?

If you're paying by Direct Debit, you don't need to do anything, we'll handle the entire transfer of your Direct Debit over to Everymail. If you pay by credit or debit card, once transferred, you'll simply need to enter your card details again. These details will then be saved so you don't need to re-enter them every month like you do now.

Important Information

Past invoices: Everymail won't have access to your invoice history with TalkTalk. You can continue to access your TalkTalk Mail Plus invoice history through My Account. Updated terms: We've updated our Terms & Conditions to reflect this change. Take a look at the new version What if I don't want to switch? No problem. You can cancel your subscription penalty-free before 1st September 2025. To find out how to do that, visit our  help page. We'll happily refund any unused portion of your subscription.

Got a question?

For more information, you can visit our FAQ support page here:

Thanks for choosing TalkTalk Mail Plus. We cannot wait for you to experience your new and improved mailbox.

Your TalkTalk Team

We're sending you this email because it contains important information about your TalkTalk service.

This is not a marketing email. Please do not reply to this email, emails are not monitored.

© TalkTalk Telecom Limited, Soapworks, Ordsall Lane, Salford, M5 3TT

Registered in England & Wales No. 4633015.

[nomfezeko-TT]

Thank you so much, kindly use the help link provided below and it should tell you more about Everymail and the information you need:

Email Transition FAQs

[SAMICER]

Yes, that's correct.

[nomfezeko-TT]

You have confirmed you only have an email account with us that you pay for annually, is that correct?

[SAMICER]

Thanks, that's good to know and a great relief!  Will it still be possible to access my emails via the TalkTalk website if necessary or does Everymail have a separate site?

[Philile-TT]

@SAMICER Yes, the message is legitimate. You will not lose your email. The message is simply to inform you that your Mail Plus product will change to Everymail brand and payments will transition from TalkTalk to Everymail. All email addresses and features shall remain the same.

[SAMICER]

Yes, just email which I pay for annually by direct debit

[Philile-TT]

@SAMICER just want to confirm you only have an email account not broadband? 

[SAMICER]

info@consumer.talktalk.co.uk is what comes up.  As I have a tiscali email address for work and have done for years I don't want to lose it...  There can be so much spam associated with tiscali that I am very wary....

[Gliwmaeden2]

If you hover over the sender's name, what's showing, @SAMICER?

It's likely to be legitimate, but scammers could try to take advantage of the migration of Talktalk emails to Everymail, so don't click on any links.

Staff won't be back until the morning. You can reach Chat till 9pm.