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email support

Ask us about your TalkTalk email account and Webmail.

Everymail

caselton
First Timer
Private Message TalkTalk
Message 6 of 6

I have been sent an email to subscribe to Everymail. I follow the link and it's not taking me to a page where i can sign up. this means i have lost the ability to send emails and now have the possibility of losing my account entirely. Can you please send me the link to i can sign up? Thank you

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5 REPLIES 5

Message 1 of 6

There is no need for Mailplus customers to subscribe to Everymail, TalkTalk will automatically transition them over to Everymail since they are already paying customers therefore separate communication will be sent out to them.

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Message 2 of 6

As you are a Mailplus customer there is no need for you to subscribe to Everymail, however what you can do to pay your Mailplus subscription is you can use the following payment methods.

 

Payment methods and paying your bill

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caselton
First Timer
Private Message TalkTalk
Message 3 of 6

How can I pay the outstanding balance in that case? I just need the link! Because I haven’t been sent this

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nambuso-TT
Support Team
Staff
Private Message
Message 4 of 6

Hi there @caselton. I am very sorry to hear this. Looking into your account I can confirm that there is an outstanding balance on the account you will need to settle that balance and there is no need for you to subscribe to Everymail. Thank you.

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Divsec
Community Star
Private Message TalkTalk
Message 5 of 6

Hi @caselton this link should help you, but with the weekend upon us the first you will hear is on Monday

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email...

I don't work here and all my opinions are my own.
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