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Forwarded emails from fasthosts being rejected

oz2net
Team Player
Private Message TalkTalk
Message 43 of 43
My personal domain ( oz2net.co.uk) is hosted at fasthosts. 
All emails sent to this domain are automatically forwarded by the fasthosts mail server (mailserver.livemail.co.uk) to my talk talk email account
 
Recently most of my legitimate emails  forwarded via Fasthosts (mailserver.livemail.co.uk) to my TalkTalk address are being rejected.
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42 REPLIES 42

Message 21 of 43

No Fasthost is where my personal domain is registered.

Emails sent to that domain are then automatically forwarded by the fasthosts mailserver to my talktalk email account.

I view these emails and send emails through talktalk webmail.

 

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Message 22 of 43

@oz2net just to confirm fasthost is a mail client that you use to access your TalkTalk emails? 

Phili
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Message 23 of 43

I have sent emails from 2 other email accounts I have one with Claranet and one with Gmail. Therefore I am the sender

 

If they are not correctly forwarded to my talktalk email it will generally be many hours (up to 24) before I receive an error message.

I spoke to one other sender and it was exactly the same 20+hours

Other missing emails are automated emails from people like prudential, dropbox, ticketmaster etc and therefore not possible to speak to sender 

 

As per shown in example in previous post the error message is always   421 4.2.1   Connection deferred

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Message 24 of 43

I want you to speak to the email sender and confirm if they were able to sent the email successfully or are they seeing error message when sending it.

Phili
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Message 25 of 43

yes   -   which is most of the emails I receive

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Message 26 of 43

@oz2net to answer the questions it only emails forwarded from fasthosts? 

Phili
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Message 27 of 43

The problem is related to emails forwarded from fasthosts mail server

 

To summarize previous posts :-

 

 

My personal domain ( oz2net.co.uk) is hosted at fasthosts. 
All emails sent to this domain are automatically forwarded by the fasthosts mail server (mailserver.livemail.co.uk) to my talk talk email account
 
Recently most of my legitimate emails  forwarded via Fasthosts (mailserver.livemail.co.uk) to my TalkTalk address are being rejected.
These missing emails do not end up in spam they just disapear
 

I have sent test emails from 2 other email accounts I have (gmail & claranet) and they get rejected.

These rejections only show up after many hours.

If I send email directly to my talktalk account they are received straight away

 

 

 

When I send an email to myself from another account this is the type of mail delivery failure report I receive.

 

Last reason: 421 4.2.1
   Explanation: host mx004.tt.xion.oxcs.net [135.125.7.164:25] said: Connection
                deferred - OXSEU001_130 -
 
 
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Message 28 of 43

Okay thank you. Are you having problems receiving emails from everyone, or just an individual or single domain name (e.g. @gmail.com)? 

Phili
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Message 29 of 43

yes no problem

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Philile-TT
Support Team
Staff
Private Message
Message 30 of 43

Are you able to send emails? 

Phili
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Message 31 of 43

Thank you. 

Phili
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Message 32 of 43

yes

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Message 33 of 43

I just need to confirm is it the same email address you confirmed privately? I need the first part however please do not confirm it here publicly. 

Phili
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Message 34 of 43

talktalk.net

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Message 35 of 43

Could you please tell me the last part of your email address? This is the section after the @ symbol.

Phili
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Message 36 of 43

Thank you for confirming that. Checks are currently underway. 

Phili
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Message 37 of 43

I am using a Linux based laptop with Firefox browser accessing talktalk email through webmail.

 

I am also using a Windows 11 laptop with Chrome browser    -    No difference

 

I can also see my talktalk email on my android based phone through outlook and again no difference.

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Message 38 of 43

I need to know what device are you using when accessing your email? 

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oz2net
Team Player
Private Message TalkTalk
Message 39 of 43

Yes other people have been having emails sent rejected.

I know of at least 3 others

 

I have also sent test emails from 2 other email accounts I have (gmail & claranet) and they get rejected.

These rejections only show up after many hours.

If I send email directly to my talktalk account they are received straight away

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Message 40 of 43

Thank you so much for the screenshot, are any other people experiencing the same issue when trying to send you Emails?

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