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email support

Ask us about your TalkTalk email account and Webmail.

I can not receive email since 4th January 2025. But I can send email.

Nabell
Newbie
Private Message TalkTalk
Message 3 of 3

I can not receive email since 4th January 2025. But I can send email.

can you help please?

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2 REPLIES 2

Message 1 of 3

Hi Nabell, it looks like your email has been hacked. I've turned of the mail filter that was sending your emails elsewhere. Please reset your mailbox password using a password you've never used for it before. Once that's done you should have normal service within an hour or so. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Nabell
Newbie
Private Message TalkTalk
Message 2 of 3

Mail quota is 10% usued(394message in mail box).

Other than receiving email, I can use my computer same as before.

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