Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

I have TalkTalk Broadband and my talktalk.net email address is asking me to upgrade to Everymail

lynnebroadbent41
First Timer
Private Message TalkTalk

on ‎24-07-2025 11:59 AM

Message 3 of 3

Hello,

 

I hope everyone is well.

 

I am receiving a red banner on my TT webmail, saying I need to subscribe to Everymail for £50 a year. I already have TalkTalk broadband and home phone, and I log in to check my bills with my TT email address.

 

If I go to Mailbox manager, I can either subscribe OR add another email address. When I chat online to TalkTalk, I get so far and then I get disconnected. I've tried 3 or 4 times. When I get through to someone, I'm given the same Mailbox manager link. 

 

Please could someone help me? I hope I've got my Account number in my profile and the email address in my private notes. Many thanks!

Lynne Broadbent
Labels:
0 Likes
2 REPLIES 2

kanya-TT
Support Team
Staff
Private Message

on ‎24-07-2025 12:54 PM

Message 1 of 3

Hey there, @lynnebroadbent41. Because you are seeing this banner, we would like to escalate this to our back-office team to look into it. 

 

Please confirm if you haven't done this before.

 

Kanya

0 Likes

fr8ys
Community Star
Private Message TalkTalk

on ‎24-07-2025 12:32 PM

Message 2 of 3

Please see here for information. 

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email...

Please post back once you have completed the required information so support staff can action for you.

Thank you

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
0 Likes
© TalkTalk 2025