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email support

Ask us about your TalkTalk email account and Webmail.

Intermittent authentication issues with Outlook and Android mail clients

georgeh2011
Enlightened One
Private Message TalkTalk

on ‎09-10-2023 02:41 PM

Message 4 of 4

I see the "old faithful" is back intermittently today.

 

Every so often Outlook (365 Windows desktop on multiple PCs) keeps requesting the password and my Android mail client (which is NOT Outlook) keeps saying "Cannot connect to server".

 

This really is very, very, very tedious - the regularity with which this issue keeps rearing its ugly head.

3 REPLIES 3

Ady-TalkTalk
Support Team
Staff
Private Message
In response to georgeh2011

on ‎11-10-2023 08:22 AM

Message 1 of 4

And are you still having problems this morning? It seems to be working normally now.  Just want to check if its working for everyone. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

georgeh2011
Enlightened One
Private Message TalkTalk

on ‎10-10-2023 10:56 AM

Message 2 of 4

Nope.

It went ok for a while last night and is back far far worse this morning.

 

Even your webmail takes and eternity to sign in.

 

So I'm afraid, no, it is NOT fixed.

0 Likes

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎10-10-2023 06:34 AM

Message 3 of 4

Hi georgeh2011, there was an incident that was cleared very quickly by OX. You should have normal service again today. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
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