Lack of spam

[Walkergirl1]

I have been aware for many years that not all emails sent to me are getting through. There is never anything in my spam folder. Do Talktalk take it upon themselves to decide what is spam and delete it rather than put it in my spam folder? Is there anything I can do to rectify this?

[Ady-TalkTalk]

Hi Walkergirl1, there are many reasons for rejecting mail. We reject millions per day to protect our customers and their email contacts. If you believe mail that you should receive is being denied to you please send me a personal message with the affected email addresses and I'll run checks and if necessary add them to the current incident.

Ady