Link Email With Broadband

[FTTPISTHEBEST]

Please Can You Link The Talktalk.net Emails To My Account 

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email...

[amahle-TT]

We are sorry for this, kindly bear with us as the issue has been passed to a relevant department that will contact you.

[FTTPISTHEBEST]

@amahle-TT @nambuso-TT @sabelo-TT Still Not Restored

[amahle-TT]

Yes, it is passed to a team who will unblock so you can be able to send emails, and another team will make sure that your emails are linked, thanks.

[FTTPISTHEBEST]

@amahle-TT @nambuso-TT @sabelo-TT I Am Asking If This Likely To Be Resolved Based On Other People's Experience

[amahle-TT]

Hi there @FTTPISTHEBEST , we apologize for this I have checked on your account and the issue has been escalated. The relevant team will be inContact with you, thank you for your time and patience.

[FTTPISTHEBEST]

Yes All Emails Getting Everymail Emails/Alert , They All SHOULD Be Linked To The Broadband But Not Sure If They Actually Are Which Why I Want A Rebind @nambuso-TT Also @sabelo-TT I Still Cant Send Emails How Long Until It's Rebinded And What's The Chances It Will Be Sorted Based On Other People In Similar Situations 

[nambuso-TT]

I understand and the previous agent submitted a webform to get your emails linked to your active broadband account. I am asking about the communication you received regarding Everymail. Since you have an active broadband account with us you shouldn't be affected by this. I am asking these questions so that I can submit a webform for you so we can stop sending communication to you about Everymail.

Please confirm if the email address you received the communication on the same as the one we have registered on your account. Thanks

[FTTPISTHEBEST]

@nambuso-TT @sabelo-TT They Should Be Linked That Why I Want Them Re Linked

[nambuso-TT]

Okay thank you veery much for confirming, please confirm if the email address you received the communication on is the same as the one registered on the account. Thanks

[FTTPISTHEBEST]

@nambuso-TT @sabelo-TT Yes, Sign Up To Everymail Banner And Pop-up, When You Click "Compose" It Don't Load The Box Just Says Sign Up To Everymail 

[nambuso-TT]

Is the sign-up option available when they login to your email account?

[FTTPISTHEBEST]

@nambuso-TT @sabelo-TT I Am Still Active Customer But My Email Addresses Are Being Targeted By The Paid Transition 

[nambuso-TT]

I'm trying to get this sorted out for you @FTTPISTHEBEST please do answer the above question so that I can advise further. Thanks

[FTTPISTHEBEST]

@nambuso-TT @sabelo-TT Indeed, Pop Up Keep Showing And Won't Let Me Send Any Emails

[nambuso-TT]

Hi there Please refer to the below link to know more about our transition to Everymail.

Email Transition FAQs - TalkTalk Help & Support

You did mention that you received an email stating that you should subscribe to Everymail as you are no longer a broadband customer is that correct?

[FTTPISTHEBEST]

@sabelo-TT  After talktalk webmail shuts down for ex customers do I continue to use the usual talktalk webmail portal

[sabelo-TT]

So, since you are currently an active broadband account holder, communication will be shared to all clients to what will happen next, but I will strongly advise for you to worry not about this. 

[FTTPISTHEBEST]

Thank You Once Re Linked Do I Continue To Use TalkTalk Own Email Portal Even After Sept 8 Also What Are The Next Steps Now @sabelo-TT 

[sabelo-TT]

Thank you for this. Please note that I have escalated this matter to our email team by completing a form and sending it to them. Whilst this process is in hand, I will strongly ask for your patience with this as the team will further communicate to you once this has been done. 🙂 

[FTTPISTHEBEST]

@sabelo-TT Yes Please