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email support

Ask us about your TalkTalk email account and Webmail.

Loss of emails

PearlG
First Timer
Private Message

on ‎22-02-2023 08:40 AM

Message 4 of 4

I have also recently lost access to my email when I try via Windows Mail or on my Iphone/Ipad. I have checked that I have the correct password and email settings on the respective mail clients but still get the authentication error message.

 

I can access emails via the Talk Talk webmail but would like to also use other mail clients.

 

Could I also please be added to the list of those to be restored to full service?

 

Thank you

 

Pearl

Pearl, family and local history.
0 Likes
3 REPLIES 3

Ady-TalkTalk
Support Team
Staff
Private Message
In response to PearlG

on ‎23-02-2023 07:23 AM

Message 1 of 4

We've officially got to tell you 48 hours from when its logged. Often its the same day. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

PearlG
First Timer
Private Message

on ‎22-02-2023 02:13 PM

Message 2 of 4

Any idea how long this may take?

Pearl, family and local history.
0 Likes

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎22-02-2023 02:06 PM

Message 3 of 4

Hi Pearl, I've added your mailbox to the list to be restored to full function.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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