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My Email has been hacked

rogerb246
Chatterbox
Private Message TalkTalk
Message 3 of 3

Yesterday, I received many calls from my Email contacts who had received bogus Emails from my Email address, trying to trick them into obtain money.  My Email is now not functioning properly and many Emails have disappeared. I assume someone is controlling my Email.  Please help me urgently.

rogerb
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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi rogerb246,


If you still need assistance with this can you please add the affected email address to the private notes section of your community profile and let us know when you've done this

 

Thanks
Chris

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

You'll need to run a scanner for malware/ viruses on all your devices and also reset your password, @rogerb246.

 

Staff should be able to help during the day. They are on here usually Monday to Friday. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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