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Pipex email - recovering password

StPeter955
Newbie
Private Message TalkTalk

yesterday

Message 2 of 2

I have a dsl.pipex.com email accessed via Outlook (16) on my PC and via Samsung email on my android phone. On the PC, I'm getting a continual "internet email" pop-up requesting password input and it hasn't updated the inbox since this morning. The phone access is fine. Both are using imap.dsl.pipex.com for the incoming server and smtp.dsl.pipex.com for outgoing. 

I can't send or receive on the PC and both pop-up boxes show blank password boxes. Embarrassingly, I can't locate my account password . . . 

 

I'd really appreciate some ideas on fixing this.

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message

6 hours ago

Message 1 of 2

Hi StPeter955, try using the recommended settings from the email settings help article and you should find everything works normally. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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