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email support

Ask us about your TalkTalk email account and Webmail.

Please add my email addresses linked to my broadband account

Firefly21
Chatterbox
Private Message TalkTalk
Message 11 of 11

Thankyou

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10 REPLIES 10

Message 1 of 11

You are most welcome:)

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Message 2 of 11

THANKYOU

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Message 3 of 11

We apologize for the inconvenience caused, I can assure you the email addresses have already been linked to your broadband account, the communication must have been sent in error, however I have completed the form for you and you should no longer receive any communication regarding this movement.

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Message 4 of 11

Yes, though I am an infrequent email user.   We  have been broadband subscribers with you for years  paid timely by direct debit. Don't understand why TT seems to think we have left ????

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Message 5 of 11

Looking into your account you have 5 Email addresses already linked to your Broadband account, the 4 you have listed on your private notes is already linked. I will need to complete a form for you so that you no longer receive communication from us regarding this movement.

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Message 6 of 11

Yes, please action the  linking of my email addresses to my broadband account details in private info as requested

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Message 7 of 11

Hi there @Firefly21 I would like to assist you with your query. Just to confirm did you receive any communication from us regarding the email migration?

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Message 8 of 11

Hi, yes  required info in profile already . Thanks

fr8ys
Community Star
Private Message TalkTalk
Message 9 of 11

Please see here for information and confirm completed.

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email...

Please post back once you have completed the required information so support staff can action for you.

Thank you

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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siphosethu-TT
Support Team
Staff
Private Message
Message 10 of 11

Hi there @Firefly21, is there anything I can do for you? Thanks

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