Problems with adding a talktalk account to Outlook etc onto Win11 laptop

[JohnAlex]

I am tearing the few hairs on my head trying to add a talktalk email account to a new laptop with windows 11.  (I had no problems a few weeks ago with another new laptop)

Has anyone else had this problem? I have tried using the advice on the talktalk website.

[KeithFrench]

No problem, I am glad that it is resolved now.

[JohnAlex]

Hi Philile-TT

The problem is now resolved thanks – the issue was a silly mistake as these issues usually are.

Best wishes

JohnAlex

[JohnAlex]

Hi KeithFrench

Thank you very much for your offer to help
I have now managed to get a talktalk account onto the latest version of Outlook
The problem was a silly one – as they usually are.
But I was at my wits end having hit pitfalls in initiating Win 11 on a new laptop. I thought that it would be straightforward but not a bit of it.
The primary initiation went OK but the update procedure ended in Win 11 freezing which I found was not a rare occurrence.
I solved that by rebooting and skipping the update, which I was able to carry out later smoothly on shut down.

Best wishes

JohnAlex

[KeithFrench · Accepted solution]

Hi @JohnAlex 

Enter the email address & password & use Show more:-

Show more

IMAP

SMTP

[KeithFrench]

If this is the new Outlook for Windows, then it is easy. From memory you have to do it via a manual IMAP configuration. I can't check mine right now, but if you are still having problems, let me know and I will help you tomorrow afternoon.

[Philile-TT]

Hi there @JohnAlex just to confirm are you trying to download the app on the laptop?