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Message 4 of 4

I have an email set up on my IPad, it has worked perfectly for years but suddenly stopped receiving emails yesterday. I tried looking on line etc and then decided to delete my account and then reinstate it. Unfortunately I have been unable to do this as it says it “cannot connect using SSL. It is an old email address, tinworld/tiscali I have checked my settings and they seem to be ok. Any help greatly appreciated.

3 REPLIES 3

Staff

Message 1 of 4

@Busybee4 Please can you retest and let me know if you are still experiencing this issue?

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Staff

Message 2 of 4

Which email are you using? Is it tiscali?

Can I just check, are you using webmail or an email client?

Would it be possible to post a screenshot of the error message you are receiving?

Could you also confirm your user settings for SMTP?

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Staff

Message 3 of 4

Hi Busybee4

I'm sorry for the delay.

We are just looking at this now and I will post back as soon as I have further information.

Thanks

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