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email support

Ask us about your TalkTalk email account and Webmail.

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PravinPatel
First Timer
Private Message TalkTalk
Message 2 of 2

I got an email saying I has asked for my account to be disconnected. I hadn’t made any such request. Unfortunately I open this email

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1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

Are you sure it was  NOT from Talktalk, @PravinPatel?

 

Hover over the sender's name to check.

 

If it IS from Talktalk, call 03451 720088 or use Chat - there's a chance that someone has put your house number in by mistake  / out of mischief. You need to be sure that Talktalk knows you have no intention of leaving. 

 

Talktalk does send out a message whether the application to leave the service has come from you or from someone else ordering it in error for your address / phone line.

 

Lines open 9am for support by phone; 8am on Chat.

Gliwmaeden2, a fellow customer.
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