Ask us about your TalkTalk email account and Webmail.
on 07-05-2025 09:27 PM
I got an email saying I has asked for my account to be disconnected. I hadn’t made any such request. Unfortunately I open this email
07-05-2025 10:09 PM - edited 07-05-2025 10:13 PM
Are you sure it was NOT from Talktalk, @PravinPatel?
Hover over the sender's name to check.
If it IS from Talktalk, call 03451 720088 or use Chat - there's a chance that someone has put your house number in by mistake / out of mischief. You need to be sure that Talktalk knows you have no intention of leaving.
Talktalk does send out a message whether the application to leave the service has come from you or from someone else ordering it in error for your address / phone line.
Lines open 9am for support by phone; 8am on Chat.