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email support

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Sending emails on Kindle Fire HD8 (10th Gen)

kam1953
First Timer
Private Message

on ‎18-04-2023 07:10 PM

Message 2 of 2

My wife & I both access talktalk webmail using the email app on a Kindle HD8. Server settings are identical. Only difference I can see is my address is from a legacy account (tiscali.co.uk) whilst hers is talktalk.net.

 

I can send emails but she cannot. She gets an error message "Connection problem (Talktalk)" . This has only started happening in last two or three weeks.

 

Anybody know what's wrong & how to fix it?

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1 REPLY 1

Chris-TalkTalk
Support Team
Staff
Private Message

on ‎20-04-2023 12:03 PM

Message 1 of 2

Hi kam1953,

 

Sorry to hear that you're experiencing problems. Have you  tried restarting the device, if not then I  think it's worth a try if nothing has changed and it worked before


Chris

Chris, Community Team 

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