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email support

Ask us about your TalkTalk email account and Webmail.

Server not responding

SBTwalker
Popular Poster
Private Message
Message 4 of 4

My talktalk mail app (android) hasn't received mail for the last 2 days. When I try to refresh the mail, I get a message saying mail server not responding try again later. When I try to send mail I get the message A fatal error occurred whilst trying to send your email. 

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3 REPLIES 3

Message 1 of 4

Please take screenshots of the incoming and outgoing server settings, image edit to obscure the first part of the email address, then upload here using the picture icon above this reply area.

 

I'll advise further on seeing the settings.

GondolaCommunity Star 2017-2024

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SBTwalker
Popular Poster
Private Message
Message 2 of 4

Yes the webmail seems to be working fine

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Gondola
Community Star
Private Message TalkTalk
Message 3 of 4

First step in troubleshooting is to check your mailbox is working via TalkTalk Mail webmail.

 

Select here: Sign in to TalkTalk Mail

Enter your full TalkTalk Mail email address and password, select Sign in.

GondolaCommunity Star 2017-2024

  Like below to appreciate my post . . . Mark as solved  Accept as Solution