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email support

Ask us about your TalkTalk email account and Webmail.

Spam email ?

marjen927
Conversation Starter
Private Message TalkTalk
Message 3 of 3

I've just received an email stating my December bill is £120, normally £36.50.  Is there a spam email going round?

I'm concerned about this amount. 

 

 

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Arne-TalkTalk
Support Team
Staff
Private Message

fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

Log into My Account directly and nit from the email if you suspect it is spam.

 

There the bill will be itemised and show you if your contract has ended or if any promotional period on boosts, for example, have ended.

 

If you are out of contract, phone the Loyalty Team who hold the best prices to negotiate a new deal.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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