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Caldergirl
First Timer
Private Message TalkTalk
Message 6 of 6

I have set up my direct debit but still being advised unable to send an email as I have not subscribed. I have received an email confirming my direct debit is set. What else do I need to do?

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5 REPLIES 5

Message 1 of 6
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Message 2 of 6

Good evening

 

Yes, set my direct debit up for monthly. 

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mandisa1-TT
Support Team
Staff
Private Message
Message 3 of 6

Hi there @Caldergirl Just to confirm you have subscribed to Everymail?

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Space_Captain
Team Player
Private Message TalkTalk
Message 4 of 6

In the exact same boat. I have been told to keep using chatbot until I am redirected to a representative! (it does not work) 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 5 of 6

Sit tight until they sort out the mess, @Caldergirl.

 

Forum staff are not back on here before Monday.  There are all sorts of issues at the moment with anything to do with old email addresses  / Everymail. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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