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on 07-12-2023 12:01 PM
Despite having my Tiscali email address for 23 years, I rarely, if ever, received any spam. That all changed roughly two weeks ago and am receiving several per hour. I was helping a client of mine a few days ago who is also a Tiscali user and he has the same problem so I doubt that it's just me and a few others who are affected. The spam messages nearly always have the same format:
I'll be happy to email said spam messages to you as an attachment if required.
Hopefully you'll be able to help us with this annoying problem. Thanks.
on 14-12-2023 08:50 AM
I wonder when I will get those AirFryers and that bottle of Parfume😉
on 13-12-2023 10:53 PM
Grateful thanks for confirming.
Gondola Community Star 2017-2024
Like below to appreciate my post . . . Mark as solved Accept as Solution
on 13-12-2023 10:44 PM
Its well over 24 hours since my last spam email arrived. Can we relax have we got a fully functioning fix?
on 13-12-2023 09:17 AM
Thank you TT, for the time being my level of spam has dropped off the cliff. I suspect somebody may have knocked the switch at the Talk Talk Xmas party.
At least I haven’t got to delete my e mail address and start again. Glad I didn’t follow that advice.
on 13-12-2023 09:06 AM
Hi all, I'm told that temporary filters are in place to reduce the effects of this issue. You should see a reduced volume of spam.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
13-12-2023 08:59 AM - edited 13-12-2023 09:01 AM
13-12-23 at 9am So far this morning I havent had one spam, this is good, has some body been busy fixing the Tiscali and Gmail filters?
on 12-12-2023 10:35 PM
I suspect there is a lot more people like you out there David. That was exactly how I felt until you realise something isn’t right here, I’m not causing this.
Hopefully TalkTalk might read this. Perhaps they should think about putting out an advisory note out to all tiscali account holders. I expect there are a lot of worried people out there who don’t know what to do.
12-12-2023 10:27 PM - edited 12-12-2023 10:28 PM
For over a week I have been blaming myself for causing the huge amount of spam reaching my in box. Sometimes 20 a day. Ive been blocking the senders but there are so many out there I cant stop it. I have tried various ways to filter it but short of blocking all .gmail messages I cant. I'm so pleased I'm not in the minority. This is most strange because up until recently virtually no spam or junk was getting through. As to TalkTalk saying stop using my Tiscali email address well that is so insensitive after all TalkTalk took over Tiscali and its customers of which I have been one for years. Now come on TalkTalk get this sorted please.
on 12-12-2023 09:57 PM
I could have had 87 air fryers and 45 bottles of J’adore perfume by now if I had clicked on the e mails.
I am sure they were all legit as they were signed off by the FBI!!
on 12-12-2023 09:54 PM
16:28hrs was my last one and nothing this evening. I best keep quiet until tomorrow
on 12-12-2023 08:48 PM
Good Evening
I was coming on here to see if anyone else was having this problem so I’m glad to hear it’s not just me. I’ve been receiving spam emails everyday for the last 10 days from what looks like gmail addresses.
Hopefully, this will be resolved soon 🤞
on 12-12-2023 08:31 PM
well I reckon SOMEBODY's doing something - I have not received any more spam since 14:30 today...
on 12-12-2023 07:32 PM
I think TT are on it. We did have a reply from Ady today admitting there is a problem.
That said, it is still so infuriating to be putting up with this amount of spam every day.
If I can put a message filter on my own PC diverting spam to junk, surely TT have a bigger message filter they can use at their end!
on 12-12-2023 06:49 PM
I’m having the same problem 20+ plus scam emails per day WHAT ARE TALKTALK DOING ABOUT THIS ??????
Looks like NOTHING .
on 12-12-2023 12:38 PM
What's going on at the TalkTalk end is that we have Google/Gmail domains as trusted senders due to their excellent MTA as they normally manage their outgoing mail very well. However, at present they've failed to control the spam coming out of their domain so we're being hit by it. Cloudmark are adjusting the filters to cope with the new influx of spam from Google.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 12-12-2023 12:10 PM
Hi SS
See other threads. You are not alone.
I am the same. Tiscali for 18 years with no major problems. Now, its gone mad!
And I'm really careful with my main e mail address. I use a 'junk' gmail that I put out for sales, etc and that doesnt even get much spam!
Something has to be going on at the TalkTalk end. It can't be all of us. Occams razor, if you have ever heard of that?
on 12-12-2023 11:41 AM
Do you have an update for us Michelle?
My Gmail contacts are still having problems reaching me. Senders either get an undeliverable message or their email simply doesn't arrive. And, like I said five days ago, the Gmail spam messages are still arriving every few minutes.
Rather that blocking all Gmail messages why can't TalkTalk create a rule to block the spam messages by looking at the body content? Roughly 95% of those messages are linked to sender10.zohoinsights-crm.com so if Dangermouse and I can create rules that are virtually 100% effective then why can't TalkTalk?
Please reply with an update and the answer to my question. Thanks Michelle.
on 08-12-2023 09:47 AM
Hello,
No problem, we'll keep you updated.
Michelle
on 08-12-2023 09:45 AM
Thanks for the tip and the screenshot Mousey - it appears to be working a treat.
Thanks to Michelle too for her help.
on 08-12-2023 09:42 AM
Morning,
We've raised this over to our Network Engineers now to see if they are aware of any issues and we will post back here as soon as we receive an update back.
Thanks
Michelle