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Talktalk keep sending emails threatening to delete my email address

alvin1230_0
Repeat Guest
Private Message TalkTalk
Message 22 of 22

I’m getting really fed up of receiving these emails . I spoke to an agent from talk talk who claimed to have updated the situation, but still the emails are being sent. The emails shouldn’t be sent to me, because I’m still paying for full fibre broadband. Every attempt I have made to rectify this has failed to stop these threatening email from talk talk. Is there any way to get through to them, that will actually work.

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21 REPLIES 21

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 21 of 22

Some of the emails may be from scammers, @alvin1230_0.

 

See my thread here:

 

https://community.talktalk.co.uk/t5/Email/The-latest-SCAM-variant/td-p/3148417#M200158

 

If you log into webmail do you see a warning notice? If there's something there, you do need to chase up support and make sure they specifically fill in a form that associates your email addresses with your Broadband service with Talktalk. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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