The provided login data to access e-mail server imap.talktalk.net seems to be wrong. Please correct

[19sue65]

I get this on my computer and phone I'm not very technical and have no clue I've messed about with the email accounts I have and probably made it worse 

[Ady-TalkTalk]

And you're getting that message when you login to webmail? 

Ady

[Gliwmaeden2]

Staff are not back till after the weekend, @19sue65.

I'll flag it for further attention. 

[19sue65]

Hi ady still struggling I changed password but when I get to my emsils it say The provided login data to access e-mail server mail.talktalk.net seems to be wrong. Please correct them.

[Ady-TalkTalk]

The only thing I need you to do is go to TalkTalk  Webmail and test that way you don't need to change anything. 

Ady

[19sue65]

I've managed to do thst and it still shows error I've messed about and changed things that much I don't know where I am with it 

[Ady-TalkTalk]

Hi 19sue65, you need to run antivirus and malware scans on all your devices. Once that's done you need to reset the password for your email address. Once that's done if you still get the error let me know and I'll get your mailbox reset. 

Ady