This has been reported as an issue and referred to the forum manager to send to the relevant team.
I have updated the Pinned post on the forum and suggest you check there for updates, but given the forum staff are not back until Monday, you may find they have rectified this before I get another update.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
