This has been reported as an issue and referred to the forum manager to send to the relevant team.
I have updated the Pinned post on the forum and suggest you check there for updates, but given the forum staff are not back until Monday, you may find they have rectified this before I get another update.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
