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Tiscali email going to spam

Beehive13
First Timer
Private Message TalkTalk
Message 2 of 2

As of the start of this year, my Tiscali emails keep going to spam, particularly when sent to Gmail accounts. Given that I use this email for work, it's a major problem. In some instances, email is the only way I can contact those affected, so I'm now in a Catch22 situation, as I can receive emails from Gmail but can't reply to them. How can this problem be resolved without changing my email account?

0 Likes
1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi Beehive, the Gmail issue has been ongoing for a few months now. The recipient will be getting you messages just in their spam folder. Its down to the way gmail are handling the incoming mails. Our email team opened a ticket with Gmail, but I've been unable to get any updates on responses from Gmail.

 

Ady


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