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Tiscali emails not being received for some senders, started happening a couple of days ago

gj312
First Timer
Private Message TalkTalk
Message 26 of 26

Friend contacted me yesterday saying trying to send me an email but was rejected and message returned re postmaster etc. I am receiving some emails but others are being rejected depending the senders email typoe

25 REPLIES 25

Message 21 of 26

Staff on the forum won't be picking this up before Tuesday, as I said, @gj312.

 

You can try informing Talktalk yourself via Chat ....

 

No knowing if they will do anything about it immediately. 

 

Phone support doesn't reopen before Tuesday either.

 

Chat hours close at 6pm today and tomorrow. 

Gliwmaeden2, a fellow customer.
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gj312
First Timer
Private Message TalkTalk
Message 22 of 26

So far I am aware that I'm not receiving emails from hotmail.co.uk and virginmedia.com.

receiving OK from gmail.com.

Are TalkTalk aware and if so, are they doing anything to resolve the problem?

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 23 of 26

@gj312, @BeeKeeper56, it's a known issue, in as much as we are all grappling with Talktalk.net etc not allowing hotmail etc in at the moment. 

 

Not much hope of a solution before the middle of the week as staff are not back before Tuesday. 

 

 

Gliwmaeden2, a fellow customer.
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Message 24 of 26

Adding to above, in case it helps - expected emails not received from Sainsbury's, National Lottery, and tests sent from hotmail. Problem is the same using Outlook client or TT webmail.

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BeeKeeper56
Chatterbox
Private Message TalkTalk
Message 25 of 26

Am also experiencing this problem, started to notice it two days ago. Edinburgh area.

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