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Unable To Receive Tesco Emails

lilyflower
Sightseer
Private Message TalkTalk
Message 21 of 21

Hello!

 

Taking Gliwmaeden2's advice I'm starting a new Topic.

 

I haven't been receiving emails from Tesco, (Order Confirmations, Order Changes or Receipts) all that come from the address no-reply@mail.tesco.com if that helps, since the 30th of January. I was receiving emails on the 25th of January so the problem must've started between then.

 

I check my Spam Folder in Webmail and my local Junk Folder regularly so I know it's not a case of emails being misfiled, it's a case of emails not making it to my account to be filed in the first place.

 

And although I do have one Filter it only files specific emails into my Spam Folder, so even if an email from Tesco did get caught by my Filter it would still only be in my Spam Folder where I would find it. (Please don't disable my Filter again, Ady ‌😅‌)

 

I was just wondering again if you're still out there, Ady, if would it be possible for you to file a Fault or Incident Ticket for this like I see you do for other Users please?

 

Thanks for reading.

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