Unable to log in to Talktalk.net e mail

[Pash02]

Hi Ya 

I cannot log in to my web mail or client e mail 

Web mail gives this message

ERROR

Some mandatory configuration could not be loaded.

(namespace)

My  Outlook client say my password is incorrect which is is not.

Advice please

[Debbie-TalkTalk]

Hi Pash02

I'm so glad to hear this, thanks for confirming.

Debbie

[Pash02]

Hi ya 

Yes .

Thanks 

[Debbie-TalkTalk]

Hi Pash02

Just to confirm, can you log in ok now?

[Pash02]

Hi Both 

Thanks for replying.

The error is at the start of login but it may be fixed as I can access e mails on my phones client.

The e mail status link is showing as a fault but wasn't before posting the question so happy to wait Now.

Thanks again 

[Debbie-TalkTalk]

Hi Pash02

Please can you add the email address affected to the Private Notes section of your Community Profile?

Thanks

[Debbie-TalkTalk]

Hi 

Apologies for this. Further updates can be found on our service status page Service Status | TalkTalk Help & Support

We're aware that customers attempting to use their TalkTalk email address are currently experiencing a loss of service.

We'd like to apologise for any inconvenience caused during this time and assure you that our engineers are working to restore service as a priority.

[Gondola]

I hope it's just a transient database access error on the mail platform when trying to access your mailbox. At what point does the error message appear?