The below is the online conversation I had with Zahid,
[14:00, Jul 18] Zahid: Thanks for the details. Could you please confirm if you are experiencing any issues with the email, such as accessing it or using its features?
[14:01, Jul 18] You: no issues apart from the notification saying i need to subscribe to Everymail by 28th July or I will lose the ability to send emails
[14:02, Jul 18] Zahid: Alright! Please allow me a moment as I update the details and include your email in that.
[14:03, Jul 18] You: thank you, please can you ensure both email addresses are connected to my account
[14:05, Jul 18] Zahid: Certainly, I will ensure this is taken care of. Please allow me a moment.
[14:08, Jul 18] Zahid: Thank you for waiting. I have submitted the details, so you can rest assured that the changes will not be made and you will not be charged for them. Additionally, both of your emails are connected to your account, so you can feel confident about that.
[14:08, Jul 18] Zahid: I have also completed all the documentation on your account regarding this, and it will be recorded in our system. We want to make sure you are being assisted effectively. Don't worry everything will be working fine for you
[14:11, Jul 18] You: Thank you Zahid, would you be able to email this confirmation above to both of my email addresses and will the Everymail notification now disappear?
[14:14, Jul 18] Zahid: Lynn, you can rest assured about this. I apologise, but I can't email you as we don't have access to that. However, you can take a screenshot of the conversation. I've also mentioned all the details on the account, so it will be recorded in the system. You will no longer receive an email notification, but it will take 24 working hours as it takes some time for the team to process this.
Jonathan Moore
