Ask us about your TalkTalk email account and Webmail.
on 28-09-2023 11:07 PM
I’m getting this message when I try to log in on my mobile and cannot access my emails. I am able to log in on my laptop but the appearance of the emails doesn’t look familiar.
29-09-2023 12:19 PM - edited 30-09-2023 12:29 PM
Just to follow up, I've been testing and see that Firefox loads the default OX Mail sign in for legacy domains whereas Chrome and Edge load up the customised TalkTalk Mail sign in.
So if you continue to have issues and are using Firefox then try Chrome or Edge for the time being. Cookies must be saved and retained.
EDIT
Further testing shows me that I have Firefox running with AdBlocker Ultimate and that is what prevents the display of the customised TalkTalk login. Disabling that particular Ad-blocker and the expected TalkTalk login appears. So, there's a further conflict that I will investigate.
With Chrome I use the Ghostery Ad-blocker and it doesn't matter whether that is present or not as the expected TalkTalk login appears.
Gondola Community Star 2017-2024
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on 28-09-2023 11:10 PM
Has your TalkTalk mailbox been migrated to the new TalkTalk Mail platform? The appearance is similar but there are some design and function changes.
Select here: Sign in to TalkTalk Mail
Enter your full TalkTalk Mail email address, select Continue and enter the password, select Sign in.
Let us know what happens.
Gondola Community Star 2017-2024
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